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Frequently Asked Questions

Frequently Asked Questions

General

We happily welcome both appointments and walk-ins! Please check out our latest office hours on our website if you plan to stop on by.

Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!

Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes up to 72 hours. We’ll keep you in the loop throughout the process!

Yes, we offer flexible lease terms ranging from 6 to 12 months.

You can pay your rent online through Rent Café or in person at the leasing office using a certified check or money order.

Yes, renter's insurance is required. You can use your own policy or add our coverage through Stern Risk for $10.95 a month.

Currently, all utilities are the resident's responsibility, so they’re not included in your rent.

To set up your utilities, simply call the utility companies. The contact numbers will be provided to you before your move-in.

You can use either Verizon or Xfinity for your internet and cable services.

Amenities

Our property offers a variety of amenities, including storage rooms, bike rack storage, trash chutes, key fob building access, garage parking, on-site elevators, and a pet wash station.

Yes, garage parking is available for $185 a month per vehicle.

Yes, we offer in-unit washers and dryers, but we also have coin-operated laundry facilities available onsite.

Pet Policy

Yes, we welcome pets! There's also a pet park located just one block away.

Location

Our community is unique due to its prime location, within walking distance of your favorite restaurants, shops, grocery stores, and fitness centers, making it convenient for everyday living.

We are located in the Pittsburg School District.

The nearest grocery store is Aldi, just a 3-minute walk away.

Maintenance

Yes, we do! Our on-site maintenance team is here to help with any issues that may arise.

You can call the main office or our emergency after-hours number for assistance.

No, but we do require permission to enter, which you can provide when submitting a request.

Didn't find an answer?

Our team is always ready to answer your questions.